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Success Stories
In January 2009, Cedric Taylor came to Twin Cities RISE! empty handed. He had lost nearly everything— his job, apartment, driver's license and car. Being on probation during the middle of the recession meant great difficulty in the job search, so a walk past the doors of Twin Cities RISE! piqued his interest.
"When I came in, I initially just wanted to find work," Cedric said. "But then, once I heard what the program was all about, I decided I could learn the skills I needed for a new line of work."
Cedric's previous employment had been in warehouses and factories, but he saw a chance for a new path through the training at Twin Cities RISE!. Eight months after coming to TCR!, Cedric found a full-time job with iQor, an international business processing outsourcing company. "It interests me, I like the work environment, and I'm doing well. And there's room for growth," Cedric said of his position.
As a Collections Agent, Cedric often uses Personal Empowerment skills to keep a positive attitude and remain professional while doing his job.
Cedric also found Twin Cities RISE! keyboarding class to be especially useful. Using a computer all day, he found that if he can type quickly, he can get to the next customer faster, and that's good customer service.
Now that Cedric has the foundation he needs, he hopes to go back to school for an associate degree in radiology and work in a hospital setting.
"I've got a place to stay now, I'm going to get my license back and I'm able to take care of my family," Cedric said. "[TCR!] made me want to do more in my personal life and be more involved in my family."
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